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Spring clean your credit rating

20 September 2021

Money & Life team

Money & Life contributors draw on their diverse range of experience to present you with insights and guidance that will help you manage your financial wellbeing, achieve your lifestyle goals and plan for your financial future.

Is your credit rating looking a little worse for wear? Here are our tips to help you get it back into shape ahead of your next big purchase.

Nearly everyone needs to borrow money at some stage, to fund the purchase of a vehicle, home and contents or even a holiday. That’s why your credit score, also known as a credit rating, is so important.

What is a credit score?

Lenders use your credit score to work out how reliable you’re going to be as a borrower. Whether it’s for a home loan, personal loan or credit card, having a good credit score means lenders will be more likely to lend you money. A poor credit score will make it harder for you to borrow money, as lenders might view you as a higher risk. You may even have to pay a higher rate of interest than someone with a good credit score.

How can I check my credit score?

Your credit score is found in your credit report, which is held on file by credit reporting agencies. You’re entitled to a free copy of your credit report once every three months. You can get it from these three credit reporting agencies:

Each agency calculates your score slightly differently, and may hold different information about you, so it’s worth checking with each.

How is my credit score calculated?

Your credit score is based on your personal financial information, which is collected from lenders, service providers and public records. Things that can influence your score include:

  • how much you owe and the type of borrowings
  • how many credit applications you make
  • whether you make repayments on time
  • whether you’ve defaulted on any debts in the last 5-7 years
  • any bankruptcies, court judgments or personal insolvency agreements in your name.

From 1 July 2021, comprehensive credit reporting (CCR) became mandatory for the major lenders, requiring them to provide more detailed information about your financial history, such as:

  • any credit products you’ve held in the last two years
  • your usual repayment amount
  • how often you make repayments and whether you pay on time.

From 1 July 2022, lenders will be required to also provide financial hardship information. The CCR scheme aims to give lenders a more accurate picture of your capacity and ability to repay credit.

Great, so how can I improve my credit score?

Finding out that you have a low credit score can be worrying. Fortunately, there are steps you can take to improve your credit score and keep it high:

  1. Pay your bills on time

Always pay bills like utilities, rent, mortgage, tv, internet and phone services on time, especially if the bill is worth more than $150. If a bill costs over $150 and is at least 60 days overdue, a default can be listed on your report, which remains there for five years.

Related: Top negotiating tips to reduce your bills now

  1. Pay credit card, loan and other debt repayments on time

Making debt repayments on time and in full shows lenders that you can be trusted to meet your obligations. Having a good repayment history can even help boost your credit score, for example, paying off your credit card in full each month.

  1. Limit how many credit applications you make

Every time you apply for credit, such as a new loan, credit or store card, the application is listed on your credit report. Making lots of applications in a short space of time may affect your score, as it looks like you’re in credit distress. Only apply for credit if you genuinely need it.

  1. Pay off your debts

It’s generally the case that the less debt you’re carrying, the better your borrowing capacity is. So pay off your personal loans, close credit and store cards that you’re not using and reduce the limits on any other credit cards you hold.

  1. Fix errors on your report

Finally, it’s worth checking your full credit report carefully to make sure that it’s accurate. From time to time, incorrect information can be added to your report, which can negatively impact your credit score. If you do notice an error on your report, contact the credit provider and/or credit reporting agency and ask them to amend your report. Avoid using a third party ‘credit repair’ company to clean up your report, as they are only doing what you can do yourself for free.

By taking these simple steps, you can expect to see your credit rating improve gradually, over time. However, if you’re having trouble paying your bills on time, struggling to manage debt or having other financial difficulties, seek help from a financial counsellor as soon as possible.

Read more: Financial counsellor or financial planner?

Looking for more ways to improve your overall financial wellbeing? Speaking to a Certified Financial Planner® (CFP® professional) can put you on the path to financial freedom. You can connect with one using our Match My Planner tool.